Privacy Policy

Artwurks Unlimited | artwurksunlimited.com | 860-625-7589 | info@artwurksunlimited.com

Last updated: August 15, 2026

1. Overview

Artwurks Unlimited ("we," "us," or "our") respects your privacy. This policy describes how we collect, use, and protect your information when you interact with our services, including our Speed-to-Lead automated response system.

2. Information We Collect

When you call or text our business phone numbers, we may collect:

  • Your phone number
  • The content of your text messages and call details
  • Information you provide during conversations (name, address, service needs)
  • Call logs and message timestamps

3. How We Use Your Information

We use the information collected to:

  • Respond to your inquiries when we miss your call
  • Schedule and manage appointments
  • Provide customer support and service information
  • Improve our response accuracy and service quality
  • Communicate with you about your service requests

4. SMS Messaging

By calling or texting our business numbers, you consent to receive automated SMS responses. Message frequency depends on your conversation needs. Standard message and data rates may apply. You may opt out at any time by replying "STOP" to any message.

5. Information Sharing

We do not sell, rent, or share your mobile number or SMS data with third parties for marketing purposes. We may share information with service providers (such as telecommunications carriers) solely for the purpose of operating our SMS messaging system, and when required by law.

6. Data Retention

We retain call logs and message records for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

  • Request access to your data
  • Request correction or deletion of your data
  • Opt out of SMS communications by replying "STOP"
  • Withdraw consent at any time

8. Security

We use industry-standard encryption and secure storage to protect your information. Access is restricted to authorized personnel only.

9. Contact Us

For privacy questions or requests, contact us at:

  • Email: info@artwurksunlimited.com
  • Phone: 860-625-7589
  • Mail: Artwurks Unlimited, Hartford, CT